Keynote Theatre 1

Keynote Theatre 1

Tuesday 27th September

Wednesday 28th September


11.00 - 11.30

Neil Manhas MSc ACMA

Delivering growth through transforming customer experiences

The seminar will look at why Pizza Hut’s delivery channel of 425 UK huts has adopted a mindset and method that centres on being customer led, fact based and fast paced. The seminar reveals how the UK business is reimagining its core customer proposition and leveraging technology to yield sustainable growth.


11.45 - 12.15

Mark McCulloch

Marketing in 2017 (rip up your marketing plan and start again)

It’s 2017, yet most people are marketing like it is 1987 or worse. Let’s all be brave, rip up our marketing plans, rewire our thinking to target your customers (current and new) where their attention really is with the modern content which people want to consume. This presentation will help you with all of the above and help you leapfrog the competition who are living, marketing and doing business from decades ago.


12.30 - 13.00

Graham Corfield

The Recipe For Future Takeaway Success

Graham Corfield, Managing Director of Just Eat, highlights how the British Takeaway Campaign has influenced the industry and how the Takeaway Economy Report nods to even greater success in the future.


13.15 - 13.45

Phil Peters

Chinese Takeout 2.0

At Zing Zing, we’re changing the Chinese takeout industry for the better, delivering a better-quality product with industry-leading service. Following last year’s hugely successful Crowdcube raise, we’re starting to open stores all over London with wok-fresh flavours, superfast delivery and great value for our customers. Come and hear about how we’re planning to become the best Chinese takeout in the world.


14.00 - 14.30

Daniel Spinath

The French Revolution - or There’s no Business like the Crepes Business

The traditional niche crepes segment is developing into a sizeable and highly versatile business. Crepeaffaire is leading the Revolution - find out how the market leader is turning a traditional mom & pop model into a scalable concept


14.45 - 15.15

Michael Guindon

How Digital Media Can Increase Your Revenue By Over 33%

Learn how to use Digital Media as a revenue driver for all your profit centres, increasing income by over 33% in a matter of weeks. Michael will explain which platform and strategies you should be using for maximum effect and highest ROI sharing practical insight from the hundreds of restaurants managed by Social Theorem.


16.15 - 16.45

Eric Ho

My journey from F&B to Million Dollar Shark Tank Investor

International speaker Eric Ho will be sharing with you the 4 core fundamentals of how he went from college drop out to founding a fast food noodle bar franchise and now becoming a million dollar investor on TV Show Shark Tank (America's Dragons Den). The 4 keys will be based around 1. Positioning and Branding 2. Effective Marketing Strategies 3. Pitching for finance 4. Automation and Growth Hacking Eric has reached out to thousands of individuals around the world sharing the stage with world class leaders like Richard Branson and James Caan. This is a MUST ATTEND session especially if you are looking to take your business to the next level.